Do you accept large furniture and mattresses?
We are typically only able to accept small pieces of furniture that are small and light enough for one driver to easily handle and load onto the truck. Special accommodations can sometimes be made, please forward your address and telephone number to Info@ScheduleAPickup.Com and we will request the local store manager call you in regards to this matter. We are not able to accept mattresses because we do not have the facilities to sterilize for resale. Our main need is of clothing and small household items.
Do you accept exercise equipment?
We can accept exercise equipment as long as it is small and light enough for one driver to easily handle and load onto the truck. Special accommodations can sometimes be made, please forward your address and telephone number to Info@ScheduleAPickup.Com and we will request the local store manager call you in regards to this matter.
Can I get a smaller pickup window of time than between 8am-5pm?
We are only able to offer all day window for pickup service due to the nature of collecting donations. It is very hard to judge how long each individual pickup will take as the quantity in each donation varies a great deal. We also never know when a tuck will have to back to headquarters to unload if full during appointed rounds.
What items do you accept?
We are in need of clothing and small household items. Please click on
Acceptable Donations
to see a list.
The driver forgot to leave my tax receipt, how do I get one?
Please click on
Donor Services
and request that we mail one to you. Please allow 2-3 weeks for delivery via U.S. Mail
Why do you not offer pickup service in my zip code?
We are only able to offer donation pickup service in some zip codes. Due to the cost of fuel and other collection costs we are only in zip codes close to local thrift stores that re-sell donations.
My pickup was missed what should I do?
We apologize for any inconvenience this may have caused. Please send an email to Info@ScheduleAPickup.Com and let us know what happened we’ll see that you are rescheduled and that the locals dispatch is made aware of the deficiency.
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